NanoSeeX Service Solutions
Tailored Packages to Fit Your Unique Needs
At NanoSeeX, providing exceptional customer support goes beyond merely responding to service requests quickly. We strive to exceed expectations by offering a comprehensive range of services, enabling our clients to customize support programs specifically tailored to their unique production requirements.
Our Offerings
Our skilled engineers are available to provide immediate on-site support, ensuring your operations run smoothly with minimal disruptions.
Our dedicated technical support team is available to address your needs, whether during regular hours or weekends.
We offer extensive training, both at your location and in-house, to ensure your team can fully leverage NanoSeeX’s cutting-edge technology.
Our flexible support plans are designed to either enhance your experience during the warranty period or extend coverage and benefits beyond it. These plans include scheduled preventative maintenance visits to ensure your equipment operates at peak performance.
Our programs ensure that your in-house maintenance personnel can access technical support whenever needed, ensuring continuous operation and efficiency.
NanoSeeX's innovative technology sets us apart. We lead with our unique high-order EM-wave analysis method, which achieves unprecedented de-correlation of model-based parameters. Our solutions boast an impressive linearity of R^2=0.99, precision of 0.1 nm, and accuracy under 1 nm, meeting stringent production demands. Additionally, our patented fan-shaped focusing technology provides superior z-direction resolution and Signal-to-Noise Ratio (SNR), crucial for detailed 3D structural analysis. Our algorithms, developed in-house and rigorously tested on thousands of samples, are designed to handle blind tests and significant process variations. Our technology is the first to feature a 12-inch wafer demo machine, thoroughly tested and validated to ensure reliability and performance.
NanoSeeX's technology addresses critical production and yield-related checkpoints, outperforming competitors who struggle with these challenges. We provide solutions that enhance production efficiency and ensure superior product quality.